Complaints, Compliments And Comments

We make every effort to provide the best service for our patients. We always welcome comments on any aspect of the service we offer:  either good, bad or indifferent. Please use the comment forms located next to the comments box in reception.

If you wish to make a complaint; please feel able to discuss this with any member of reception staff or a doctor or to write to Sally Hookes, Site Manager who has special responsibility for this area.

Wyre Forest Health Partnership complaints leaflet – Please click on the link below:

WFHP Complaints Leaflet June 2016

Further information is contained in our leaflet- ‘Acting for patients- what to do if you have a complaint’. Also take a look at the Patient Advice and Liaison Services web site for advice