New Telephone System

Posted by: Monifa - Posted on:

Non-urgent advice: Notice

Please note: calls to and from the Surgery are recorded for training and monitoring purposes and in the event that the Surgery needs to contact a patient via telephone, the surgery number will be withheld. If you have any questions or concerns regarding the changes, please do not hesitate to contact us.

The Wyre Forest Health Partnership has changed its telephone system. Whilst there will be no change to the telephone number that you need to contact, you will now hear an options message once your call is connected. The new system will help us to ensure that you speak to the appropriate person as quickly as possible.