When We Are Closed
Out of surgery hours the surgery answer phone message will direct you to the Primary Care Emergency Centre via 01562 822051 or you may contact the Centre directly on 0300 1233211.
The Centre is situated in the Kidderminster Hospital Treatment Centre, next to Minor Injuries Unit. Please telephone first, as it is not a drop-in centre. You may be given advice or asked to attend.
You will be expected to attend the centre except for exceptional circumstances. The terminally ill and housebound will be visited.
The primary care is for emergencies and not intended for those unable to attend the surgery during normal hours or for those seeking second opinions. The Centre is staffed by suitably qualified doctors employed by NHS Worcestershire.
NHS Direct
In the case of urgent need when the practice is closed you can call
NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.